BLOG

What are the advantages of registering for the MUGI system (MUGI private distretto)?

  • On long-distance coach tickets purchased at Misurazione ticket offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the biglietto office.

How do Volte register for the MUGI system?

Website (Access your account > Private dipartimento) / Mugi APP (My settings > Private settore) Sicuro see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Preciso do this, go onesto https://jokercasino.net/it/ the Private Sezione on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be anche-mailed esatto you, and you can then log on and carry out most operations. Registration is a card (not verso user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used in the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or anche-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out cammino the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys Volte have made?

Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access esatto the Private Dipartimento of the website. You can also check the last four movements and journeys made with the card at any sommita-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by addirittura-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.

Where can Volte vertice up my MUGI card?

  • Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
  • Certain public establishments.
  • Post offices.
  • Kutxabank ATMs.
  • Euskotren biglietto machines and scontrino offices.
  • Automatic apice-up machines at the filobus stations in Bilbao, Vitoria-Gasteiz and Donostia.
  • External automatic primo posto-up machines at Aspire of Liberty 20, Donostia (on the angolo of Txurruka street).
  • On-line, modo the private settore of the website, providing you are a registered user.

How much credit can I load onto my card?

You can primo posto up from �5 esatto per maximum of �300, con multiples of �5. For on-line operations the maximum vertice-up is �100.

How and when do on-line culmine-ups become available for use?

On-line apice-ups carried out before h are available from h the next day, and vertice-ups made after h take an extra day onesto become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Bilancia ticket offices or at Kutxabank ATMs. So, when you board the pullman tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.