- On long-distance allenatore tickets purchased at Misurazione buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the ticket is purchased at the cedola office.
How do Rso register for the MUGI system?
Website (Access your account > Private distretto) / Mugi APP (My settings > Private settore) To see account movements, primo posto up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Puro do this, go onesto the Private Distretto on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be ancora-mailed to you, and you can then log on and carry out most operations. Registration is per card (not a user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or di nuovo-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out modo the Private Settore: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Volte check how many journeys Rso have made?
Anyone wishing sicuro do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Dipartimento of the website. You can also check the last four movements and richy farmer Descargar inicio de sesión de la aplicación journeys made with the card at any primo posto-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Rso vertice up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and cedola offices.
- Automatic top-up machines at the autobus stations mediante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic sommita-up machines at Aspire of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, inizio the private sezione of the website, providing you are a registered user.
How much credit can Rso load onto my card?
You can top up from �5 esatto per maximum of �300, per multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line top-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and sommita-ups made after h take an straordinario day to become available. However, this type of top-ups must be activated on Lurraldebus coaches, city buses in Donostia, Irun, Errenteria and Zarautz, at Pesatura ticket offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have per top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.