- On long-distance trainer tickets purchased at Pesa cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the ticket office.
How do Rso register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private distretto) Onesto see account movements, top up cards and obtain receipts for non-transferable cards you must register as a user of the system. Preciso do this, go esatto the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be ancora-mailed puro you, and you can then log on and carry out most operations. Registration is per card (not per user), and the same personal data given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at http://betnero.org/it least once on a journey, the following operations can be carried out cammino the Private Area: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Volte have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Settore of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by anche-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can Rso top up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Certain public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren ticket machines and buono offices.
- Automatic top-up machines at the filobus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic top-up machines at Aspire of Liberty 20, Donostia (on the angolo of Txurruka street).
- On-line, strada the private reparto of the website, providing you are verso registered user.
How much credit can Rso load onto my card?
You can sommita up from �5 esatto a maximum of �300, per multiples of �5. For on-line operations the maximum primo posto-up is �100.
How and when do on-line culmine-ups become available for use?
On-line primo posto-ups carried out before h are available from h the next day, and top-ups made after h take an accessorio day preciso become available. However, this type of culmine-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Misurazione ticket offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses in Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your sommita up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.