- On long-distance mister tickets purchased at Pesa scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the cedola is purchased at the tagliando office.
How do Volte register for the MUGI system?
Website (Access your account > Private settore) / Mugi APP (My settings > Private reparto) Puro see account movements, sommita up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Onesto do this, go sicuro the Private Dipartimento on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be anche-mailed to you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or ancora-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on per journey, the following operations can be carried out inizio the Private Dipartimento: aztec wins online checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys Rso have made?
Anyone wishing to do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access to the Private Area of the website. You can also check the last four movements and journeys made with the card at any apice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and a photocopy of your ID card or passport.
Where can Volte culmine up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.ovverosia.s. terminals.
- Indivis public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and cedola offices.
- Automatic sommita-up machines at the bus stations con Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic apice-up machines at Aspire of Liberty 20, Donostia (on the spigolo of Txurruka street).
- On-line, inizio the private reparto of the website, providing you are verso registered user.
How much credit can Volte load onto my card?
You can culmine up from �5 onesto a maximum of �300, con multiples of �5. For on-line operations the maximum culmine-up is �100.
How and when do on-line top-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and primo posto-ups made after h take an accessorio day to become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Bilancia buono offices or at Kutxabank ATMs. So, when you board the corriera tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by a driver. You can then use the card normally and validate your current journey.
*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for a journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.